在数字技术深度赋能与教育消费结构持续升级的双重背景下,教育出版社深陷G端市场增长乏力、C端市场渗透不足的发展困局,拓展C端市场成为教育出版社突破发展瓶颈、实现业态转型的关键路径。本文深度剖析教育出版社现有商业模式的核心特征,系统梳理其布局C端市场面临的核心挑战,并挖掘背后的产业与体制机制根源。出版深度融合的发展趋势为出版产业在产品形态、市场布局、渠道运营维度开拓了全新的价值创新空间。教育出版社需以数字化转型为契机重塑读者认知,通过身份重构、渠道重构、价值重构、技术重构的协同发展策略,推动自身从传统教材供应商向教育服务生态平台转型,以实现可持续发展。
Under the dual pressures of slowing growth in the government-end (G-end) market and insufficient penetration in the consumer-end (C-end) market, Chinese educational publishing houses face significant development challenges. Expanding the C-end market has become a key pathway for overcoming growth bottlenecks and achieving business transformation. Focusing on state-owned educational publishers at the K12 level, this paper systematically analyzes core characteristics of existing business models, identifies major challenges in C-end market expansion, and examines the underlying industrial and institutional drivers. The study finds that while policy protections have long secured stable textbook publishing revenue, they have also produced rigid market operating mechanisms and weak competitive market awareness. Four major challenges hinder C-end market development. First, a structural misalignment of user cognition exists: parents strongly associate educational publishers with statutory textbook suppliers yet prefer private brands for supplementary materials. Second, digital product and service systems lag behind, with most offerings remaining at the stage of basic content digitization without intelligent interaction or personalization. Third, publishers lack data insight and operational capabilities, with no direct C-end user access channels, no systematic data collection mechanisms, and few professional data analysis teams. Fourth, market operating mechanisms remain rigid, as performance systems prioritize public welfare and circulation volume while lacking C-end operational metrics and incentives. Drawing on national policy guidance for the in-depth integration of publishing, this paper proposes a four-dimensional reconstruction strategy. Identity reconstruction entails transforming from textbook supplier to educational service operator through tiered product matrices and IP-derived content. Channel reconstruction requires shifting from platform dependence to a self-built omni-channel ecosystem, with self-operated platforms—including the PEP Smart Learning Platform (over 80 million users) and the Subject Education Network (over 63 million registered users)—complemented by immersive educational scenarios and cross-business coordination. Value reconstruction converts policy authority into consumer-trusted brand assets through cross-platform content dissemination, membership service systems, and public welfare initiatives. Technology reconstruction advances from standardized supply to an intelligent ecosystem through AI integration, a data–content–scenario–user chain, and data productization and assetization. These four dimensions are mutually reinforcing. Identity reconstruction defines market positioning, channel reconstruction provides user access pathways, value reconstruction builds brand trust, and technology reconstruction provides underlying capability support. Together they form an integrated framework for educational publishers to achieve a structural transformation from textbook suppliers to educational service ecosystem operators. Future research may explore four directions: advanced applications of AIGC in content production and personalized services; innovation in C-end market monetization models and scale-effect generation mechanisms; cross-industry collaboration and ecosystem co-construction; and the development of frameworks for data asset ownership, data security, and privacy protection.
葛欣. 数字化转型背景下教育出版社C端市场发展路径研究[J]. 科技与出版, 2026, 45(5): 49-56. GE Xin. C-End Market Development Pathways for Educational Publishing Houses Under Digital Transformation. Science-Technology & Publication, 2026, 45(5): 49-56.
http://kjycb.tsinghuajournals.com/CN/ 或 http://kjycb.tsinghuajournals.com/CN/Y2026/V45/I5/49
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