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科技与出版  2025, Vol. 44 Issue (8): 47-55    
融媒之光
人工智能时代出版业知识服务的伦理挑战、价值重构与实践进路
吕晓峰1,孟祥晴1,詹洪春2,*
1. 山东大学新闻传播学院,250100,济南
2. 玉林师范学院商学院,537000,广西 玉林
Ethical Challenges, Value Reconstruction, and Practical Approaches of Knowledge Services in Publishing Industry in the Era of Artificial Intelligence
LYU Xiaofeng1,MENG Xiangqing1,ZHAN Hongchun2,*
1. School of Journalism and Communication, Shandong University, 250100, Jinan, China
2. School of Business, Yulin Normal University, 537000, Yulin, China
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摘要: 

知识服务是出版业的核心功能。人工智能时代,智能算法、大数据、大模型等成为出版业高质量发展、出版深度融合的加速器,同时也带来了“技术失灵”“版权失效”“价值失范”等一系列新的伦理挑战,对出版业的商业伦理、行业伦理和社会伦理造成了冲击。为此,必须从商业价值、行业价值、社会价值三个维度重塑出版业作为人工智能时代新知识服务业的价值体系,并通过加强知识产权保护、治理数据“噪音”、消解“AI幻觉”等方式开展出版业新的主体实践,从而实现从“主体协同”到“生态共创”的出版业知识服务价值重构与实践进路创新,推动知识服务实现从传统知识传播价值到“数据资产-决策智慧-社会共识”的多元价值转向,提升出版业高质量发展能力和对外赋能效果。

关键词 知识服务大模型AIGC数字出版    
Abstract

In recent years, alongside the rapid development of artificial intelligence (AI) and its creation of new application scenarios across various sectors of society, increasing attention has been drawn to the ideological impact and ethical challenges it poses to societal functioning and human value systems. While knowledge services remain the core function of the publishing industry, they have also brought a series of new ethical challenges, such as "technical failure", "copyright invalidation", and "value deviation", impacting business ethics, industry ethics, and social theories of the publishing industry. This necessitates restructuring the value system of the publishing industry as a new knowledge service industry in the AI era from three dimensions: commercial value, industrial value, and social value. Through the transformation of individual knowledge into data assets, industry knowledge into decision-making wisdom, and public knowledge into social consensus, the publishing industry has restructured its value in the field of knowledge services with the help of AI, achieving a value upgrade from "individual knowledge inheritance" to "industry intelligent decision-making" and ultimately to "social consensus construction". Value reconstruction has further driven innovations in product models and the shift in subject practices. Publishers, as the main body of knowledge service activities, need to continuously enhance their value innovation closed loop of "knowledge data resource accumulation + knowledge product solution output + cross-industry social overall empowerment" through new pathways, such as multi-subject collaboration, human-machine cross-verification, and value ecosystem co-creation in knowledge service practices. Internally, this enhances the quality and efficiency of knowledge production, cultivating and developing new quality productivity of knowledge services in the publishing industry. Externally, it serves the new demands of cross-industry and wide-ranging social integrity and diversity of knowledge data, thus promoting knowledge sharing, application and innovation. By strengthening intellectual property protection, addressing data "noise", and eliminating "AI illusions", new subject practices in the publishing industry can be implemented, thereby achieving a value reconstruction and practical approach innovation of knowledge services in the publishing industry from "subject collaboration" to "ecological co-creation". In the future, with the in-depth application of AI technology and its deep integration with the publishing industry, intellectual property protection, the management of "AI illusion", and the control of "data noise" will remain key contents of comprehensive governance in the knowledge service sector and important paths for publishing entities to practice. It is essential to explore the establishment of a value ecosystem in which the rule of law, technology and humanity coexist, continuously innovating service models and conducting practical exploration in the co-creation of such a value ecosystem. This represents an inevitable pathway towards the intelligent era of knowledge services in the publishing industry.

Key wordsknowledge services    large language models    artificial intelligence-generated content (AIGC)    digital publishing
出版日期: 2025-09-09
基金资助:山东省自然科学基金青年基金资助项目“数据流通安全治理理论框架研究”(ZR2024QG149);教育部产学合作协同育人项目课题“人工智能在知识服务领域的应用研究”(2412103538);山东省博士后创新项目“智能化媒介环境下舆论生态治理研究”(SDCX-RS-202400013)
通讯作者: 詹洪春   
Corresponding author: Hongchun ZHAN   

引用本文:

吕晓峰,孟祥晴,詹洪春. 人工智能时代出版业知识服务的伦理挑战、价值重构与实践进路[J]. 科技与出版, 2025, 44(8): 47-55.
LYU Xiaofeng,MENG Xiangqing,ZHAN Hongchun. Ethical Challenges, Value Reconstruction, and Practical Approaches of Knowledge Services in Publishing Industry in the Era of Artificial Intelligence. Science-Technology & Publication, 2025, 44(8): 47-55.

链接本文:

http://kjycb.tsinghuajournals.com/CN/      或      http://kjycb.tsinghuajournals.com/CN/Y2025/V44/I8/47

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